SC-100 Microsoft Cybersecurity Architect exam badge missing after beta pass

Hi there. After having received confirmation last week that I had passed the SC-100 beta, yesterday I received my Microsoft Certified: Cybersecurity Architect badge. However I am still waiting for the accompanying SC-100 Microsoft Cybersecurity Architect exam badge to appear, which I have noticed in other users’ Credly profiles where they have passed the exam since it has been generally available (see attached example).

Are you able to look in to this for me please? I’m not sure if this is just me or the same for all beta exam takers but might be worth bearing in mind.

Thanks

Andy

Update. Having checked another SC-100 beta exam taker’s profile they also do not have this, so it looks as though this might be impacting all beta users.

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Hi Andy!

Thank you for reaching out to Microsoft’s Community.

As we understand, you have not received your badge after passing Exam SC-100. We will be happy to assist you with your inquiry.

We have started a Private Message where we will request details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

Image

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked, and you will not be able to reply through either channel.  

Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Andy!

 

We want to let you know that your case was successfully assigned to our Team in charge of further review and assistance.

 

Once we have an update regarding the progress of your case, we will get back to keeping you posted. Please keep in mind that it might take 3 to 5 business days to provide you with further updates.

Kind regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Andy!

Thank you for your patience.

Our Specialized team has given a response which we have addressed via Private Messages, please refer to that channel.

If the assistance given solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown in the Public Forum and this case will be automatically concluded so other Learners can benefit from this thread.

In case we do not receive a response, the thread will be closed and locked within the next business day.

Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hi Andy!

We appreciate your resolution confirmation; this case will now be closed and locked.

If you have another inquiry, you can let us know by posting a New Question/Entry, and we will be happy to take a jump and help you with your concern related to Microsoft Certified Professional.

We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs) By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates.

Please keep in mind once locked and closed you will not be able to respond over this channel.

Best wishes,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated July 29, 2022 Views 214 Applies to: