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Hello, Andy711.

Thanks for reaching us through Microsoft Community.

We understand that you are having issues visualizing your Certificate on Your Dashboard.

To ensure that your privacy is maintained, we have started a Private Message, so you can share with us safely your personal information and we can verify your identity properly.

We will be waiting for your reply, if no response is received we will proceed closing this forum within two business days.

Wishing you the best,

Hello, Andy711.

In order for us to proceed with your case, we require some additional details surrounding your account. Due to the nature of the information required, we ask that you please utilize the Private Message feature. If no response is received we will proceed to close and lock the case within two business days.

Wishing you a fantastic day,

Hi

I did share some info, not sure whats required now.

Thanks

Hello, Andy711.

Thank you for taking the time to share your personal information with us, however, we regret to inform you that with the data provided requires additional details to find your Exam record.

Through the Private Message we indicate which data is necessary to validate.

If no response is received we will proceed to close and lock the case within two business days.

Best regards,

Hello, Andy711.

Since we have not received a response from you, we will proceed in closing and locking this case. If the resolution provided did not resolve the issue, please post a new question. 

Kind regards,