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Score Report not appearing on PearsonVue for test taken 11/18

All other score reports are there prior to and after this exam.  However this one exam for 11/18 is not displaying in my score reports.

Transcript, badge and cert all appear correctly on MSFT cert profile.

According to Pearson's site, I'm to reach out to MSFT.

Please advise.

***Moved from Certification Profile/Incorrect/Missing Information***

*** Edited ***

This is the DP-900.  The exam does not display in Pearson's receipts under

Recently Completed Online Exams,

Exam History

View Score Reports

My Receipts

I've got the emails from no-reply@p*****ms.com with

my receipt

my score

as mentioned, all appears correct on Microsoft site.

For what it's worth, this DP-900 exam was used with the $15 coupon.

Hi Seth,

 

Thank you for posting your questions.  We’ve moved it to the Exams category for assistance.  A support agent will respond within the next business day.

 

Thank you,

Jaryl
Microsoft Community Support
Support Hours – Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hi Seth,

 

Thank you for posting your query.

 

It usually takes 7-10 days for the results to be updated in the certification profile. 

Please logout and login back to your Certification Dashboard and scroll down to see the Exam Providers option and select the provided via the dropdown and click on Go.

Do not click on anything/refresh the page as it will redirect you to the Pearson VUE portal. 

In the Pearson VUE portal, click on View Score Reports option which will populate all the score reports of the exams taken and you can download the same. 

Let us know if the information provided was helpful.

Please confirm by selecting “Yes” within 48 hours, otherwise the thread will be automatically marked as answer, closed and locked.

 

Regards,

Somashekhar

Support Period: Monday – Friday

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Please see edits to original post

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I followed the instructions above.

Selecting PearsonVue results in the same information, nothing.

Selecting PSI, it shows my receipt for only this one exam, no others.

Thank You!

I really just want to be able to access my score report.

*** And Please ensure you read through the updates in the original post ***

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Hi Seth,

 

Thank you for posting your query.

 

I have initiated a private message for more details.

Please provide us the same for further assistance. 

https://trainingsupport.microsoft.com/en-us/privatemessage/inbox

 

Please reply within 48 hours, otherwise the thread will be automatically closed and locked.

 

Regards,

Somashekhar

Support Period: Monday-Friday  

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response sent, thank you.

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Hi Seth,

 

As you have not provided the requested information via private message, this thread will be archived, locked and marked as answered.

Please create a new thread for further assistance.

 

Regards,

Somashekhar

Support Period: Monday – Friday

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Question Info

Last updated January 10, 2025 Views 2,146 Applies to: