Scored ***Removed***/700 in AZ104 Admin exam. Is there a chance to consider the result considering the exam difficulty

Hi Team,

I have appeared for AZ 104 Azure Admin exam today. The questions were very challenging and all were scenario based. I have scored ***Removed*** and the result is FAIL. Is there a chance to reconsider the final result, owing to the difficulty level?

Thanks,

***Name Removed***

 

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy***

Hi Siva,

Thank you for contacting the Microsoft Community.

I recognize the time and effort you invested to have this exam accomplish. Let me provide assistance on we can boost your readiness.

I check the Exam scoring and score reports and verify that all technical exams passing score is 700 or greater hence, we cannot consider your score as passed. What you can do is to take a retake to achieve its passing score. You can do your first retake 24 hours after the first attempt. For subsequent retakes, the amount of time varies. For complete details, kindly visit Exam retake policy page.

Moreover, you can practice the skills listed in theSkills measured section of the exam details page, as this is the best way to prepare for a test. Scroll down a bit, you can also access here free online learning paths that will help you be more equipped.

You may also review the bar chart located on your score report to review your performance for each skill area. Shorter bars indicate weakness, longer bars show strength.

Also, I’ve looked for an offer that you can take advantage of and found the Exam Replay offer that gives you a second chance to pass your certification exam. This offer includes (1) One Microsoft Certified Professional Certification exam voucher and (1) one retake of that same exam. For assistance in purchasing or redeeming this offer, please email the Pearson VUE team.

For references you can check the
Prepare for an exam page.

Should you have any clarifications, feel free to let me know and I'll be happy to assist you with it.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please
post a new question.

Regards, 

Destiny_C
Forum Moderator
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Hi,

Thanks for your response.

I reached out to Pearson Vue on this and they are unable to help me with Exam Replay Offer and suggesting to purchase a voucher again. Can you please help me with a voucher code or ways to redeem this offer?

Thanks,

Shiva.

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Hi Siva,

Thank you for your prompt response and I understand how important this exam is for you.

Exam Replay and Exam Replay with Practice Test are currently available for purchase prior to scheduling.

To proceed with the test,
you must wait 24 hours before taking the exam again, and if still unsuccessful, there is a 14-day waiting period between all subsequent attempts (up to 5). Moreover, if you fail the exam five times, you will be able to repeat it 12 months after your first attempt. 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please
post a new question.  
  
Regards,

Destiny_C
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Siva,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once case has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question. 
 

Regards,

Destiny_C
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated February 1, 2025 Views 573 Applies to: