Stuck On Pearson OnVue " Please Wait while we prepare your Exam"

Hi , 

I had the time slot 10:15 PM IST on 20 May,2020 for MB-200 Exam and I began the check in Process at 9:45 PM IST. After I uploaded all the documents, On the final step , I was stuck on " Please Wait while we prepare your Exam" after I clicked next for the past one hour and I wasnt greeted by any proctor. I made sure no other apps were running while I was giving the exam.I have been stuck on this page . Can you please provide a solution asap or reschedule my exam to another date.

Answer
Answer

Hi Lasya,

 

Usually, refunds can take up to 3-5 business days to be received. Let me if you still have not received your refund.

 

If the issue is resolved, please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and locked.

 

Regards,

Vijay Shetty

Support Hours: Monday-Friday

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Last updated January 17, 2021 Views 170 Applies to: