"The client does not have access rights to the content.", when trying to verify student school mail.

Hi, Mads!.

Welcome to Microsoft's Community.

We would like to inform you that we moved your thread to Microsoft Certification / Exams / Discounts/Vouchers/Special Offers / Other. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum. 

Wish you the best,

Hi Mads,

Thank you for contacting the Microsoft Community.

Let me assist you with your academic verification for your student discount.

Please make sure that the browser is not signed in to any account when you click on the link to ensure that this will not detect other accounts. Kindly try to verify your academic status through the Certification profile which you can follow the steps on this page: Identify yourself as a student in your certification profile

In case you still receiving an error, please send us the complete PSR (Problem Steps Recorder) along with the requested information through the private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. 

Regards,

Thanks for the help, but I solved it in the mean time by verifying with documentation instead of a school email address.

Hi Mads,

I appreciate your response and confirmation.

Let me know if additional assistance is needed with scheduling your exam.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question. 

Regards,

Hi Mads,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.