Tried linking my account - no luck

Hi Team,

Tried linking my official email id for eligibility of free examination after attending online training.

However, my email id is still showing as not eligible.

Please note , I have already gone through these steps and it did not help. Please check eligibility against my id.

https://www.microsoft.com/en-us/videoplayer/embed/RE4DoHP

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Answer
Answer

Hi Manan,

 

I was able to check your previous thread wherein our moderator provided steps.

 

Since you are still getting the same messaging, please provide us with a PSR (Problem Steps Recorder) from the time you sign in until the messaging show along with the requested information and attach it via private message so we may continue troubleshooting with you.

 

You may refer on the image below:

 

Thank you for your understanding.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated April 10, 2021 Views 21 Applies to: