Unable to attend tomorrow's exam due to weather conditions, city wide storm

There is an ongoing city wide storm in our city, mainroads are closed (bosphorus bridge as well, which makes it impossible for me to reach to the exam center), schools are cancelled and there are casualties as well. So, I have reached to the pearsonvue, they replied that they will gladly help and created a case for me. However, tomorrow is the last day of my az400 exam's voucher. So being expired tomorrow, I can't extend it nor pearson can reschedule it. Pearsonvue told me that I need to inform you for this, just as soon as you extend my voucher's expiration date this problem will be resolved, hopefully.

Can you guys please extend my voucher's expiration date?

Thanks for your help.

An excerpt from today's news :

" At least four killed and dozens injured as high winds hit Istanbul. Turkey’s flag-carrier Turkish Airlines reported disruptions to its flight schedule, while the Bosphorus has been closed to traffic from both directions."

https://www.google.com/amp/s/www.independent.co.uk/news/world/europe/istanbul-high-winds-dead-buildings-b1966134.html%3famp

Orange alert is issued for my city, istanbul - which means not to leave homes :

"Turkey's weather agency issued an orange-level storm warning for 17 provinces, the second-highest of the four danger levels"

https://www.google.com/amp/s/www.dailysabah.com/turkey/4-killed-38-injured-in-heavy-storms-that-battered-turkey/news/amp

"Schools are cancelled, government employees will be given permission if needed"

https://www.google.com/amp/s/www.sozcu.com.tr/2021/egitim/istanbulda-okullar-tatil-edildi-6797733/amp/

**moved from Microsoft Certificatin // Exams // Discounts/Vouchers/Special Offers // Other**

Answer
Answer

Hi Ozgur, 

 

I feel glad for always letting me know about your actions with this matter. 

 

Continue to keep us posted for Pearson Vue’s update, then, from the result, let’s see what the next step should be. 

 

I appreciate your patience throughout this process and thank you for your support. 

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you. 

 

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
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Last updated December 10, 2021 Views 292 Applies to: