Hi Neelima,
Participants who have completed a Microsoft Event after July 13, 2020 onwards are entitled for a voucherless discount by entering the registered email address on the Exam Discount page. Please note that it can take 5 business days after the event has concluded before you can use your exam discount.
Since you have attended the training on April 15, please try to redeem the discount on April 23.
Meanwhile, learners who faced issue redeeming/claiming their discounts may try the steps below:
Sign-out from the browser
Clear cache and Delete cookies. Restart your browser session
Use an "InPrivate/Incognito" browser session or try on a different browser
Allow all third party cookies through the browser settings
If you are using a work computer, you may try personal machine to ensure that there will be no restriction
On the Exam Discount page, enter the email address registered in the event in all lower case letters and “Check for Eligibility”
You may also follow the steps from this link: How to Claim your Virtual Training Day Exam Discount
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.
Regards,
