Unable to claim free certification , Microsoft Ignite challenge

I have completed a challenge from Microsoft ignite challenge(2021) and received an email to claim my free certification exam. But when I try to schedule 

the exam it says No discount available on give email .

I am using the email address which I Have used to register for the ignite challenge

I am attaching screenshot of the error screen.

Thank You


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Hello mohsinalam,

We have received an update from our Support team that there is an issue about claiming discount for Ignite Cloud Skills Challenge March 2021.

 

Please stay tuned and subscribe to the sticky post for future updates.

 

Rest assured that our Engineering team is already working on this concern in high priority. We will follow up with you once the issue is resolved or if we received any update.

 

We appreciate your understanding on this matter.

 

Best regards,

Darlene_J
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hello mohsinalam,

 

Apologies for the delayed response.

 

Please confirm if there is any further assistance needed on our end.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

 

Regards,

Darlene_J
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hello mohsinalam,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Darlene_J
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated June 21, 2021 Views 35 Applies to: