Unable to claim Microsoft Ignite Cloud Skills Challenge - March 2021

  • Hi,

I am unable to claim  Exam discount for Microsoft Ignite Cloud Skills Challenge - March 2021.

I have MCT credential. Although I get intimation to link my account but nothing happened afterwards and no error message also

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Hello khurram17us,

 

We apologize for the inconvenience this may have caused.

 

Our engineering team is already aware of the issue in claiming exam discounts for Ignite Cloud Skills Challenge March 2021 and Virtual Training Days. You may refer to this sticky post for additional information.

 

Rest assured that our Engineering team is already working on this concern in high priority. Please stay tuned and subscribe to the sticky post to receive updates.

 

We will also keep the case open and follow up with you once the issue is resolved or if we receive any update.

 

Thank you,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hello khurram17us,

 

 

I hope you are doing well.

 

Regarding the issue that was raised in claiming exam discount, please try it again and make sure to follow the steps provided in this page.

 

If you are still unable to see your exam discount, please send us the PSR (Problem Steps Recorder)  of the incident starting from the sign in page until you reach the error page along with the requested details through private message so we can escalate it to our Support team. (please make sure to capture all steps above including the troubleshooting steps done in the PSR).

 

Click the image as shown below to access the private message.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hello khurram17us,

               

We have not received any update from you. This case will now be locked. If you need further assistance, post a new question.

 

Best regards,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated April 14, 2021 Views 31 Applies to: