Unable to get discount for Microsoft Ignite Cloud Skills Challenge 2021: Free Certification Exam

Hi Team,

I completed the Microsoft Ignite Cloud Skills Challenge 2021 successfully and also received the email "Congrats! You can now claim your free Microsoft Certification exam."

When I try to schedule the exam as per the instructions using the Edge browser, it shows 'No available discounts'. I also do not see an eligible discount for MS-100: Microsoft 365 Identity and Services which is listed as an eligible exam if I check using the email I used to register for this challenge.

I followed below instructions

Microsoft Ignite Cloud Skills Challenge 2021: Free Certification Exam | Microsoft Docs

Please advise.

Regards

Shyam

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Answer
Answer

Hi Shyam,

 

Our engineering team are aware of the issue in claiming the discount for Ignite Cloud Skills Challenge March 2021 and Virtual Training Days.

 

Please stay tuned and subscribe to the sticky post to receive updates.

 

You may try redeeming the discount after three business days.

 

Thank you for understanding.

 

We will also keep the case open and follow up with you once the issue is resolved or if we receive any update.

 

Regards,

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Answer
Answer

Hi Shyam,

 

Thank you for your patience.

 

Please try to redeem the discount.

 

In the event that this is still not showing, please provide us with an updated set of PSR (Problem Steps Recorder) from the time you sign in until it shows the messaging and attach it via private message. Please also attach the full copy of the email confirmation from attending the training event.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

1 person found this reply helpful

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Question Info

Last updated April 19, 2021 Views 27 Applies to: