Ask a new question

Unable to link work account to Partner University Access

Hi,


I have followed the step-by-step provided by my company to link my work account with my Microsoft account, but I keep getting the same error when trying to use the 'Get Partner University access' link on my Microsoft profile. I keep getting this error page & error code as you can see below. Can you help me identify and resolve this issue please? Thank you!



CorrelationID: 1781bb1c-bb7e-4c13-b7f1-b578b832ce82

Correlation Vector: 4yVW+xVOl0+QlZy2.0

App Server:

Date: 19 Dec 2022 04:12:13 +00:00



Kind regards,

Hilton

Hi, Hilton.

Thank you for contacting the Microsoft community.

As we understand from your post, you are having trouble connecting your work account to Partner University. We are happy to help!

You have contacted us through the Microsoft Certified Professional (MCP) support forums. Please bear in mind that we can only provide support regarding your Certification Profile, and the achievement of the Certifications listed on our platform.

To receive appropriate assistance with your request, we invite you to contact the Microsoft Partner Network (MPN) support team. You can contact this team by visiting: Partner Center.

We wish we could be of more help. If you require assistance with your Certification Profile, please let us know.

If this information resolves your concern, please let us know by selecting "Yes" where it says, "Did this solve your problem?" located at the lower right corner of this post.

 

If we do not receive a response, the case will be closed and locked after one business day.

Best regards,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi, Hilton.

We hope that you are doing well. 

 

Unfortunately, we have not been able to get an answer from you and we must proceed with the closure and lock of this thread. 

 

Please note that, once this case is closed and locked, you will not be able to respond through this channel. 

 

We know that your inquiry might not be resolved yet, but you are very important to us, which is why we want to invite you to reach out to us if you have any other inquiries. 

 

If you require further assistance regarding your Microsoft Certification Profile, you can let us know by posting a New Question. 

 

We wish we could be of more help. If any additional assistance is needed, we will be happy to help. 

 

Best wishes, 

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated December 21, 2022 Views 88 Applies to: