Unable to login dynamics community

Hello Pras.

Welcome to Microsoft's Community.

We understand that you are having troubles logging in to Dynamics Community.

Please bear in mind that you have reached Microsoft Certifications Community. Our team can assist you with anything related to Certification profiles, Exams and Certifications that are being taken from the Learning Site.

We apologize for the inconvenience you’re experiencing. If you’re encountering the “user account is currently blocked” message when trying to access the Dynamics 365 Community, here are some steps you can take to troubleshoot:

1. Try a Different Browser: First, attempt to open the community using a different web browser. Sometimes browser issues can cause login problems. You might also want to try using the privacy mode or clearing your browser history.

2. Check Security Group Membership: If you’re still unable to access the community, it’s possible that there’s a security group associated with the Dynamics 365 instance you’re trying to access. Ensure that you’re a member of that security group. If not, ask your Dynamics 365 administrator to add you to the relevant security group¹.

3. Contact Support: If none of the above steps resolve the issue, consider reaching out to Microsoft 365 Customer Service and Support - Microsoft Support for further assistance.

We would like to be of more help, but this is out of our scope and what we can do is guide you to the correct Team for support.

We hope this information is helpful, please let us know if there is anything else we can do for you. If no response is received, we will proceed to close and lock the case after one business day.

Best regards,

Hello Pras.

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,