Unable to use Voucher for Free Cert Exam

Still haven't received a response to my initial support request 3 days ago. Pearson told me to schedule it with Microsoft, so can someone get this going or is there just not going to be a redemption?
Answer
Answer

Hi JennipherVigil,

 

Thank you for posting your query.

 

Please try the below steps before you apply the discount.

- Clear browser cache and cookies

- Open the browser in In-Private mode.

- Also try using a different browser.

 

Then try applying the Discount.

 

Kindly try to schedule the exam today and if in-case you face any issues, I have initiated a private message for further assistance. Please do provide us the details.

 

If you have any further queries, please feel free to contact us in next 2 business days. Or the thread will be automatically closed, locked, and marked as answered.

 

 

Regards,

Swethanathan

Support Period: Monday-Friday

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Question Info


Last updated November 9, 2020 Views 11 Applies to: