Unresponsive: NAME IN PROFILE UPDATE

CURRENT NAME IN SHORT - ****

pls change to full name : *******Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy* 

Hi CHETHAK,

Thank you for contacting the Microsoft Community.

I understand the significance of updating your legal name to the correct one as this will let you avoid any issue during an exam. Let me assist you on this effectively.

For me to verify your account and input the necessary changes, kindly provide me with the information I requested through the private message I initiated. For your reference in locating, please check the below image:

On the other hand, if in case you have a scheduled exam, it is best to reach out to Pearson VUE for immediate assistance with rescheduling options and other recommendations while we update your legal name. Pearson VUE can access your exam details and check the situation. Their website offers the option to contact them via a live phone call for real-time assistance. You can select your region to see all the available support in your area. Additionally, they have introduced a feature that allows you to speak with an agent through live chat.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind regards,

Hi CHETHAK,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please create a new support request.

Kind regards,