Upgrade MB2-719

Dear support team,

  I got my MB2-719 Microsoft Dynamics 365 for Marketing on October 25th 2018. After that, I got the exams:

MB-200: Microsoft Dynamics 365 Customer Engagement Core on March 23th 2019

MB-210: Microsoft Dynamics 365 for Sales on March 30 2019

The idea was to get:

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-200 + MB-210)
and 
Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate (MB-200 + MB2-719 upgrade to MB2-220)

The issue is that MB2-719 was deprecated without any option to upgrade.  Taking into account that MB2-719 is based on the last great update of the product, Could you offer my any chance to upgrade my exam?. get a free upgrade to MB-220 could be an option to consider.

I would be really grateful about your consideration,

thanks so much,

Jose (removed)

MS ID(removed)

(removed)

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Answer
Answer

Hi José ManuelGonzález,

 

I was able to confirm that the Exam MB2-719 has already been retired.

 

It does not provide you credit to any existing exams to obtain the certificate Dynamics 365 Marketing Functional Consultant Associate. You will need to take MB-220 at full price for you to be certified. See the image below for the path to acquire the certificate:

 

 

Thank you very much for your understanding.

 

If this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

 

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. If your concerns were not fully resolved, please post a new question so that we may proceed in assisting you.

 

Regards,

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Last updated November 6, 2019 Views 52 Applies to: