validate.perfdrive.com when trying to schedule and find the date for test

Dear Sir / Madam,


I have got this into this page when trying to schedule / find a date for my test. Can someone please help? I have tried from my home; office and from my phone too; but they are all come-back with the same validate page.


I did try to solve the CAPTCHA to request unblock to the website; but no luck.


Can you please help?

Answer
Answer

Hi Marjoko,

Thank you for contacting the Microsoft Community.

I appreciate you for trying to a different device to resolve the error. Let me direct you to the correct Support Team that can help you with eliminating the error and to directly schedule your exam.

Please be aware that I found that ShieldSquare, a Mitigation Bot that prohibits you from scheduling your exam through your dashboard. It must therefore be taken off your computer. With this, we request you to reach out to https://www.shieldsquare.com/contact/ and they will assist you to white-listing your IP post which you should be able to schedule the exam.

I also suggest reaching out to your exam delivery provider for immediate assistance in scheduling your exam as they have the ability to arrange your exam at your preferred time and date. Below are their contact details depending on your preferred exam provider:  

Should you need additional assistance, I have initiated a private message where you can send the requested information to help you with resolving your concern.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,

Reign_G
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info


Last updated February 11, 2025 Views 813 Applies to: