What do I need for the Microsoft 365 Certified: Administrator credential?

Hi all,

What do I need for the "Microsoft 365 Certified: Administrator" certification?

I just passed MS-102 last week, and the exam shows on my transcript.

I also have one of the required prerequisites, "Microsoft 365 Certified: Messaging Administrator Associate," which also shows on my transcript.

It looks like I have met all the requirements for "Microsoft 365 Certified: Administrator," but it is not on my transcript. Does it just take time?

Microsoft 365 Certified: Administrator Expert - Certifications | Microsoft Learn

To become a Microsoft 365 Certified: Administrator Expert, you must earn at least one of the following associate certifications:

1. Exams and certifications must be on the same Learn profile

2. The prerequisite associate level certification must be active and must not be expired.

MCT Community Lead

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Gareth!

Thank you for contacting Microsoft's Community. 

 

Based on your inquiry, we understand you require assistance with your missing certification. We will be happy to help you.

We have initiated a Private Message where we will request further information about your account to complete the evaluation process. You can access this private message on the top right corner of this page, as shown in the image below: 

 

Image

 

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

 

We would be grateful for your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Gareth!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case within one business day.

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Gareth!

Thank you for the information you kindly provided over direct communication, it is well appreciated.

 

Please access the Private Message Feature to see some useful information we have shared with you.

 

We will be waiting for your response, if no response is received, the case will be closed and locked after one business day.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Many thanks, Jimmy.

If the Microsoft 365 Certified: Messaging Administrator Associate prerequisite is no longer valid to obtain the Microsoft 365 Certified Administrator Expert cert, the Messaging prerequisite should be removed from that page to prevent confusion.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Gareth!

Thank you for your response,

Please access the Private Message Feature to see some useful information we have shared with you.

 

We will be waiting for your response, if no response is received, the case will be closed and locked after one business day.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Gareth!

We appreciate your resolution confirmation.

 

This case will now be closed and locked.

 

If you have another inquiry, you can let us know by posting a New Question/Entry, and we will be happy to take a jump and help you with your concern related to Microsoft Certified Professional.

 

Please keep in mind once locked and closed you will not be able to respond over this channel.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 12, 2025 Views 32 Applies to: