What is the email address for MCP Support?

I work for our company's Governance Risk and Compliance group and need to be able to validate people's certifications.

Thanks!

HelloTom.

Welcome to Microsoft Community, here your request will always be well received.

We understand from your post, you need help verifying some certificates.

In order for us to be able to provide you with further assistance, we have created a Private Message for you to send us some additional information.

To access this space, please go to the link on the top right corner as shown in the image below. Once you provide this information, we will continue with the proper process.

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We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within two business days.

We hope you have an excellent day, 

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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HelloTom.

Please provide the information of the candidates you need to verify, you are already speaking with MCP support.

We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within two business days.

We hope you have an excellent day, 

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi David,

Here's the information I have for my first vetting.

  • ********

  • email address may be one from our company or a private email. Marlin's work email is: *******

  • Microsoft Certified Professional, Exam 316           

Let me know if this is sufficient or if I have to go back to Marlin for more information. Thanks for your help!

All the best,

*****

***Personal Information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions form more information on how you can protect your privacy***

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HelloTom.

We have verified the information you placed about the Candidate you wanted to verify. check the private message to see the answer. for any future inquiry on a candidate please place it in a private message.

We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within one business day.

We hope you have an excellent day, 

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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HelloTom.

When ever you have an inquiry like this one always create a thread and ask for a private message.

We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within one business day.

We hope you have an excellent day, 

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Thanks again. I've noted the process for the next time. Enjoy the rest of your week.

All the best,

Tom

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Hi, Tom.

We are really glad that we could help you with this matter. You are really important for us and we strive to provide you with the best service any time you need us.    

                                                                                                                                      

 We will proceed to close this case, however, if by any chance you need us again please do not hesitate to contact us back. We will be happy to help out.

Thank you for your time.   

             

All the best,

 

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Last updated April 21, 2025 Views 396 Applies to: