When i go to download my certificate they show me you are not verified any idea about this

Hello, Mayank.

Thank you for contacting us here at Microsoft Community.

As we understand, you need to download the Certificate for the Microsoft AI Classroom and it says you are not verified.

In order to find a solution regarding your request, we recommend you contact the Microsoft Azure Support via this link Azure Support Options | Microsoft Azure, since they handle all the requests related to the Azure Certifications, we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.

You have to communicate with the Microsoft Azure Support via this link Azure Support Options | Microsoft Azure, we can assure you they will provide you with specialized assistance and accurate answers to your inquiry, as we do not hold this support we would like you to understand we only can moderate you to the correct team in charge of your realized course.

In the following link you will be able to check the step by step to Create an Azure support request: How to create an Azure support request - Azure supportability | Microsoft Docs.

Also, we would like to share the following links with more information of our Azure support:.

• Help + support - Microsoft Azure

• Azure Support Plans Comparison | Microsoft Azure

If you want to contact support from Microsoft AI Classroom please write to StudentQ@microsoft.com.

Please let us know if there is anything else we can do for you. In case we do not receive a response, the thread will be closed and locked after one business day.

Have an excellent day,

Beatriz Garcia. 

Microsoft Certified Professional Services Center. 

Support: Monday to Friday. 

Hello, Mayank.

Thanks for getting in touch with Microsoft’s Community.

Since we have not received a response from you, we will proceed in closing and locking this case. If the resolution provided did not resolve the issue, please post a new question, so we can continue assisting you.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,

Beatriz Garcia.

Microsoft Certified Professional Services Center.

Support: Monday to Friday.