When/How do I get my certificate after passing the exam on Perason?

Hi Timea Nicole Bukovszki.

Thank you for contacting Microsoft's Community.  

Due to the migration of the Certification dashboard over to Microsoft learn, the way as of how you download your certificates has changed. Please follow the steps posted below:

1. Sign into your Learn profile

2. Click on the photo avatar and select Profile from the dropdown menu
   
   

3. Select Certifications from the menu inside your profile.
   
   

4. Your first two certifications will be listed in the Certifications section. (If you have more than two certifications, select “View all” under the last visible certification.)

5. Scroll to the certification representing the badge or certificate you’d like to access and select “View certification details” below the description.
   
   

6. Under the certification title, there are two link options: “Print certificate” and “Share.”
   
   

7. If you’d like to share your badge or certificate, select “Share” to be taken to the Credly dashboard.

8. To download, head over to the Printer drop down and choose either "Save to PDF" or "Microsoft Print to PDF".

   

We would like to know if the information provided was useful for you and we can go ahead and close this case or if you need further assistance regarding your Microsoft's Certification Profile.   

Thanks for the reply, but actually my problem seems to be somewhere else.

In the screenshot you can see that there is no certification posted and I don't know why it is not posted and what I have to do.

So meaning that if I click on connect to my certification profile nothing changes.

Do you have any reasonable solution to this?

Thank you in advance.

Best regards

Hi Timea Nicole Bukovszki.

We hope you are good today.

Thank you for your reply.

To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile to verify it and assist you accordingly.

Or you can select the icon displayed on the top right section of the page.

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best Regards,

Hi Timea.

We hope you are good today.

We provided a response through the private messages.

We are looking forward to your information. If no response is received within one business day, we will proceed to close and lock this case as well as the Private Message.

Best Regards,

Hi Timea Nicole Bukovszki.

Thank you for the resolution confirmation. We are glad we were able to assist you with your inquiry!

We will proceed to close and lock this case. However, if by any chance you need us again, please do not hesitate to contact us back. We will be happy to help out.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Have a wonderful day!