Where can I find my Microsoft ID (MS ID)

I had contacted Pearson Vue team for some issue regarding to scheduling an exam, they need my Microsoft ID to check my details.

Hello Lakshmi178!

Thank you for contacting Microsoft's Community. 

 

We understand that you require assistance finding your Microsoft ID. We will be happy to help you.

Since July 8, 2024, our platform has undergone significant changes: Keeping Certification and Learn Profiles is no longer required, as the Certification Profiles have moved to MS Learn. For this reason, properties such as MCID or Certification Profile are no longer in use. Instead, the certification progress from our candidates will be contained directly on their Learn profiles.

 

Please refer to the following Forum page for further reference: https://trainingsupport.microsoft.com/en-us/mcp/forum/all/new-updated-microsoft-learn-exam-registration/c39d5e07-d58b-416b-ba51-aacafdcc4b08

 

Additionally, previous services related with Certification profiles, such as profiles merging are now self-assisted by users. For further information, we recommend reviewing the Profile and Credentials tabs from the following page (reference image below):

 

Image

 

Microsoft Learn frequently asked questions (FAQs) | Microsoft Learn

The Microsoft Learn Username becomes your primary customer identifier.

You will find your "Username and URL" in "Personal Info, username and URL". The text in the textbox is your Learn Username (highlighted below).

Learn Profile Username

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

 

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

 

Best regards,

Victor Guerrero
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi, Lakshmi178!

We hope this message finds you well.

Our team would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case after within the next business day.

Kind regards,

Victor Guerrero
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi, Lakshmi178!

 

We hope that you are doing well. 

 

Unfortunately, we have not been able to get an answer from you and we must proceed with the closure and lock of this thread. 

 

Please note that, once this case is closed and locked, you will not be able to respond through this channel. 

 

We know that your inquiry might not be resolved yet, but you are important to us, which is why we want to invite you to reach out to us if you have any other inquiries. 

 

If you require further assistance regarding your Microsoft Certification Profile, you can let us know by posting a New Question. 

 

We wish we could be of more help. If any additional assistance is needed, we will be happy to help. 

 

Best wishes,

Victor Guerrero
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated June 10, 2025 Views 93 Applies to: