Where is the voucher code????

Hi Shradha,

I hope all is well with you.

I'm pleased to inform you that our support team has confirmed the dispatch of the voucher details to your registered email address. To ensure you receive this information, kindly check the email address used when you registered for the event as that’s where the voucher details will be sent. You may also check the spam or junk files, as it may have landed to those folders.

If you still need further assistance from our end, please let me know.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

Hi Shradha,

I appreciate you providing the requested information and your cooperation in addressing your concern.

With the information that you have provided, I have now forwarded your case to the support team so they can further investigate your case.

You may send me a private message if you want to know the status of the escalation. At the same time, we will be updating this public post every 3-5 business days. Rest assured that I will keep an eye on this case, and I'll update you once resolution is received.

For your reference, I have provided your case ID via Private Messages

Best Regards,