Why doesn't my certification appear on the Badges?

Hello, Lucas.

Thanks for getting in touch with Microsoft’s Forum Center.

As we understand, you passed an exam but you are not able to check your badge on your dashboard .

If you pass an Exam, you will earn a Badged that appears in your Transcript and Badges by accessing your Microsoft Certification Dashboard and selecting the respective option.

In order to claim your badge, please click on this link to get to the Acclaim Platform and type your Acclaim account credentials, then you will be able to see your unclaimed badges.

In case you do not have an Acclaim account, please:

1. Click on the same link Acclaim Platform.

2. Click on “Create an account” using the email address associated to your MCP profile.

3. Once you access this account, the system will show you the unclaimed badges.

Please let us know if this information was useful, in case you have doubts about the information provided, reply to this thread and we will be glad to clarify them for you.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business days.

Kind regards,

Maria Isabel Parada 
Microsoft Certified Professional Services Center 
Support: Monday to Friday

Hello, Lucas.

Here at Microsoft Community, we hope this message finds you well.

Since we have not received a response from you, we will proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Wishing you an amazing day,

Maria Isabel Parada

Microsoft Certified Professional Services Center

Support: Monday to Friday