Will the Suffix II on my ID cause an issue taking the online exam?

My driver license shows my full legal name as "First Middle Last II".

When creating my Certification profile there wasn't a space to enter the Suffix.

Do I need to add the suffix to my Last Name before I attempt to take the test?

Will this cause an issue when taking a test using Pearson Vue?

Answer
Answer

Hi, John-Scott_713.

Thank you for contacting the Microsoft community.

As we understand from your post, you would like to update your legal name, as your name does not match your government-issued ID. We are happy to help!

It would be best to have your name displayed as it is on your government-issued ID. As there is no dedicated space to enter the suffix, we advise entering it after your last name in the "Last Name" field.

For security purposes, to update your legal name, you must submit a request to our Legal Name Change team.

To submit a request to update your name, please follow the steps below:

  1. Visit Microsoft Learn.

  2. Sign in using the personal Microsoft account (MSA) associated with your Certification Profile.

  3. Click on your user icon, located at the upper right corner of the screen, and select "Settings."

  4. Scroll down to the "Connected certification profile" section.

  5. Click the "Manage certification profile and exam discounts" button.

  6. Click the "Edit profile" button and select the "Request change" link next to your legal name

  7. Provide the name displayed on your government-issued identification.

Keep in mind that only characters that are part of the English alphabet are allowed. In case your name contains a special character, please use the character's English equivalent, or the closest character to it.

This will not cause you any issues when scheduling or presenting your Exams, as all testing centers and Exam providers are aware of this.

For a more detailed guide on this matter, please visit the article: Manage your certification profile | Microsoft Learn.

If your request has been resolved, please let us know by selecting "Yes" where it says, "Did this solve your problem?" located at the lower right corner of this post.

If we do not receive a response, the case will be closed and locked after one business day.

Kind regards,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Question Info


Last updated March 5, 2024 Views 28 Applies to: