Xtremelabs unable to proivde access due to MCT expired

My Xtremelabs cannot link with my MCT account, which shows that my MCT account is expired even if the transcript was valid until *removed*.

Regarding this case, may I get support on how to get Xtremelabs access with my MCT account?

Best Regards,

*removed*        

*removed* 

                                                                      

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

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MCT Community Lead

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Hello Sa!

Thank you for reaching out to Microsoft’s Community. 

 

We would like to inform you that Microsoft Certified Trainer (MCT) support has transitioned to a new platform. Going forward, all support inquiries should be submitted through the following link:

 

 

This change is intended to streamline the support process and ensure faster, more efficient assistance for all MCT-related matters.

 

An MCT specialist moderator will respond to you within the next business day.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Sa!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case on the next business day.

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Question Info


Last updated June 17, 2025 Views 10 Applies to: