Hi, I have passed my exam a couple of weeks ago. However once i passed i never received a email with my certificate. Also when i go on to my dashboard to try and download the certificate it leads me to a blank page. I have tried every possible way to
contact microsoft, but i cant seem to get through to anyone.
Since you’ve mentioned that the exam that you passed was
Exam 70-480, I have confirmed that this is one of the required exams to earn the
MCSA: Web Applications certification.
Having said that, you also need to take the
Exam 70-486 to fulfill the requirements to earn a certificate. Please refer to the image below:
Once you passed the last exam required, your profile will be updated within
24-48 hours.
Meanwhile, you can download and share your transcript which serves as an official Microsoft documentation as a proof of your exam completion.
On the other hand, You may follow the steps below on how to share your Transcript:
2. Once directed on the requested page, please click on ‘Share’ under the “My Transcript”
3. On the next page, you can create an Access Code. The code must be alphanumeric with a minimum of 8 characters. You will not be required to create a Transcript ID, since the system will create it automatically.
4. Once the code is created, you can provide the link mentioned below along with the Transcript ID and Access Code to share your transcript:
If this solves your problem, please indicate
“Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able
to respond, even through Private Messages. If the resolution provided did not resolve the issue,
please post a new question.
Regards,
Darlene_J Microsoft Community Support Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays) Estimated Response Time – within 1 Business day
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