MSCA: BI Reporting certificate not showing on dashboard

Hello ZM80,

To check your account and certifications, please respond to the private message I have initiated and provide the requested information to locate and authenticate you accounts. Please click the image below to access your private message interface:

Meanwhile, here are the possible reasons as to why duplicate accounts were created:

1. Different information. (email, name format, home address, phone number and etc.) were used during the exam registration/ visiting the Microsoft Certification Member site

2. No Microsoft Account is associated in your Microsoft Certification profile

3. The system did not recognize your previous MC ID during exam registration or when visiting the Microsoft Certification Member site.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked.

Thank you,

Hello ZM80,

We haven’t received any response from you today. We’ll keep the case open and provide you an update on the next business day.

Hello ZM80,

We have tried to locate your certificates through our database and we only see your account without your exam credits and certificates. However, since you took these certifications vis EdX which is a different platform, I would suggest to reach out to them to get a copy of your certificates.

Link: https://courses.edx.org/support/contact_us

Should you need further assistance with your Microsoft Certification profile and benefit access, feel free to post a new question.  

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.

Kind regards,

Hello ZM80,

We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.

Hi Herizon

I have already have the EdX supplied certificates for both:

Analyzing and Visualizing Data with Power BI

and

Analyzing and Visualizing Data with Microsoft Excel.

My question is about the certification: MSCA: BI Reporting

As per the following link, completing the above 2 exams (already done via EdX) I can obtain the certification for the MSCA: BI Reporting. THIS is the certification I am missing and looking for.

https://www.microsoft.com/en-us/learning/mcsa-bi-reporting.aspx

Could you please help with obtaining this ASAP?

Thanks

Zara

Hello ZM80,

Good day!

I’m unable to locate any certificate with the information you have provided through private message. On the other hand, to get the MCSA: BI Reporting certificate, the corresponding requirements should be taken through Learning Site.

Please send us your score report to locate the account and certificate.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked.

Thank you,

Hi Herizon

Please see my private message with response.

Thanks

Zara

Hello ZM80,

Thank you for the prompt message.

The score report you have provided through private message and see that these are credited through your account on EdX. With that, please reach out to them to get a copy of your certificates.

Link: https://courses.edx.org/support/contact_us

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days.

Regards, 

Hello ZM80,

We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.

Hi I am still waiting for a response from Excelsior. I will forward the credit information to you as soon as I get it.

Thanks

Zara