Please login with your personal Microsoft Account (eg: @hotmail.com) to create/edit your Microsoft Certification profile.

Hello, nmargoss.

Thank you for contacting us at Microsoft’s support Forums.

We understand your concern, and we want to assure you, we are working on providing you with the best possible solution.

Our Specialized team mentioned that you can schedule the Exam using your personal account and fill out the discount space using your work email, as follows:

1.       Sign in to your existing Microsoft Certification Profile or create one using a Microsoft Account.

2.       Once logged in, confirm details in your Certification Profile are accurate.

3.       Click "Save & continue" button at the bottom of the Certification Profile page to proceed to the "Exam Discounts" page.

4.       On the "Exam Discounts" page, enter the email associated with your Microsoft account and the email you used to register for the course (e.g. alias@company.com or alias@outlook.com).

5.       If you are eligible for an exam discount, you will receive a verification email to the address you entered. You must enter the passcode you receive in the email to proceed. If you do not receive an email, you can resend the code.

6.       After entering the correct passcode, you will be asked to link your accounts. You MUST agree to link your accounts to receive a discount.

The next time you log in, if you are eligible for exam discounts for either of those accounts, the discounts will automatically be displayed. To remove an account, go to the Certification Dashboard and click “edit your certification profile”.

7.       You will see a discount pop up at the top. Choose the discount you want to claim and then continue to the checkout by clicking on the scheduled exam button.

8.       Follow steps on the subsequent screens and provide the required details to schedule your exam. During the checkout process, verify the total amount due is $0.00 and submit the order.

We are looking forward to your response. If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. 

Best regards,

Beatriz Garcia.

Microsoft Certified Professional Services Center.

Support: Monday to Friday.