Student Discounts

Hi.

My account is verified for student discounts, but price in Person VUE doesn't reflect this in the price.

Can you please check this?

MCID <removed>

Regs;

Dariusz.

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Pic1: Before proceeding to Person VUE.

Pic2: Last step in checkout before payment in Person VUE.

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Hi DariuszTerefenko,

Please be advised that discounts reflects on the Checkout page, you should reach the Checkout- Step 3 of 5.

Kindly continue the process until you reach the mentioned page, if you are still not seeing the Academic discounts, please provide a step-by-step recording from the login page until the checkout page where the student discount does not apply. You may click here for the instructions on how to use the tool. Once you have the recording, you can also upload it via private message.

Please click on the image below to access its interface.

Meanwhile, please be advised that student discount is applicable for Microsoft Certified Professional (MCP) and role-based exams. Fundamentals exams such as Microsoft Technology Associate (MTA) exams is not applicate. Also, the discount should apply on the checkout page. More information about the student pricing can be found on this link.

You may also note that you are using the same Microsoft Account in both places.  If you are using a  different Microsoft Account to register for an exam, you will need to verify your academic status again.

I look towards your response.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Dariusz,

I appreciate the information and PSR that you have provided through the private message.

To further check on this, I have forwarded this to our Technical support team so that they can investigate about this.

Rest assured that I will be keeping a keen eye on this and will make sure to get back to you within 3 to 5 business days.

Please stay tune for updates.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Dariusz,

Please be advised that our Technical support team are still working towards having the reported issue resolved in the backend.  We will continue driving this to a resolved state and keep you posted on the progress.  The moment we receive any update, I will make sure that you will be notified.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi.

Would you know why it takes so long?

I finally want to book my next exam.

Dariusz.

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Hi Dariusz,

We heard from our Technical support team and they confirmed that this should be resolved now.

Please try to give it a try now and if you are still facing the same issue, please let us know.

Also, kindly send us a PSR while you are trying to schedule an exam starting from the login page until you reach the check out page so that we can go ahead and further check on this. You may click here for the instructions to use the recorder.

Hope to hear from you soon.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi.

All works fine this time - exam booked.

Thanks for help.

Dariusz.

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Hi Dariusz,

You are most welcome.

I am really glad to know that this has been resolved now.

Since it looks like no further assistance is needed on my end, I will be closing and locking this thread now. Please be aware that after a case is locked, we won’t be able to respond even on your private messages.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated March 10, 2020 Views 43 Applies to: