Cannot get a discount for az-900 exam of virtual training days

I still can't get a discount for the exam. I did all steps for troubleshooting that but unfortunately did not make a record of my steps. have I something wrong with my Microsoft account?

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Answer
Answer

Hi Vasyl,

 

Thank you for contacting us here at Microsoft Community. 

I appreciate all the troubleshooting steps you have performed on your end to resolve the issue.

You may also follow the steps from this link: How to Claim your Virtual Training Day Exam Discount 

To investigate further, please provide us with a complete PSR (Problem Steps Recorder) showing all the steps you have performed until it shows no discount and attach it via private message along with the information needed so we can forward this to our Support team. Also attach the confirmation email for completing the event.

 

You may refer on the image below to access private message:

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated April 28, 2021 Views 14 Applies to: