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Access to Microsoft Learning Download Center

I am attempting to access the Learning Download Center, which provides MOC training resources, such as Trainer Prep Guides.

I logged into the site (https://learningdownloadcenter.microsoft.com/) using my account with an active MCT certification. However, I am encountering the following error: "The requested service is unavailable, please refresh the page or try after some time or contact Customer Service and provide them with error code 5006 to identify this error."

My MCT certification is active until February 2025. Could you please advise if there’s anything further I need to do to resolve this and gain access to the prep materials?

Thank you for your assistance.

Answer
Answer

Hi Keaobaka,

I appreciate your time and effort in resolving your concern.

This is to inform you that I have forwarded your case to our support team for further assistance in granting you access to MCT lounge.

I have sent your Case ID number via private message if you want to know the status of the concern.

Note that you will receive an automated notification in your email upon this request. 

Please do not reply as this is an unmonitored alias.  

I will be updating this public post every 3-5 business days.

Your understanding is appreciated.  

Regards, 

Marlon_M23
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except Public Holidays)
Estimated Response Time – within 1 Business day

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Answer
Answer

Hi Keaobaka,

I appreciate your confirmation over direct communication.

Please refer to our private message for more information.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.


Best regards,

Carl_M4
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Last updated October 23, 2024 Views 133 Applies to: