As a MCT I only have access to Dev Essentials in my.visualstudio.com

Hi Abdelouahed,

Thank you for your response.

The registered email has been updated to your preferred email address.

You may now access Visual Studio portal using the same sign in email.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Hi Abdelouahed,

Thank you for your response and providing the information.

I can confirm your MCT Software & Services and this is registered to the email I have sent through private message.

Please try signing in to Visual Studio subscription using that email in InPrivate/Incognito mode.

If you are still getting issues accessing your benefits, please provide us with a updated PSR (Problem Steps Recorder) from the time you sign in until it show the messaging and attach it via private message.

Also, we can update the registered email on your Certification profile. This is where you are receiving Microsoft notifications and use to sign in to your Visual Studio.

You may also perform the change on your profile information by signing in to your Microsoft Certification profile and click on “Edit your certification profile” link. Under “Contact Email” enter your preferred email then click save and continue.

Once updated, you may then sign in to the Visual Studio subscription using your preferred email.

Let me know if you would like to proceed with the update.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question.

Regards,