Courseware feedback.

Hi Rick,

Thank you for contacting the Microsoft Community.

Your dedication to improving the courseware experience is truly appreciated. 

Please be advised that our scope of support handles inquiries and concerns related, but not limited to, renewal and enrollment, MCT software and services, and LDC. Thus, I'll make sure to provide guidelines on how you can submit your insights on issues like outdated PPT decks or non-functional labs.

I did my research, and I found that for course content remarks, such as inquiries with Microsoft Official Courses or Community courses, it's advisable to contact the course authors directly. If you need assistance reviewing or studying your course materials or addressing content and lab concerns during your classroom experience, please reach out to your instructor and/or learning center. 

Should you need further clarifications, please inform me, and I'll be happy to help in the best way possible.

Your input is crucial, and we appreciate your efforts in enhancing the overall learning experience.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. 

For lab issues, raise an issue in the GitHub repo for the course. For course material issues, I've seen those being raised in the MCT Lounge.

I do report lab issues in the Github repo. But how do I find the author of a course to provide content feedback. If I remember correctly there was a place in MCT Central to post courseware issue. I have not been able to find anywhere a list of an author for a specific course.

Thanks in advance for any help

Rick

Hi Rick,

I appreciate you for letting me know the actions taken in this matter.

Ensuring that we find viable solutions for you is of utmost importance. As a result, I have already escalated this case to our support team.

If you would like to inquire about the status of the escalation, please feel free to send us a private message. Additionally, we will provide updates on this public post every 3-5 business days.

We value your continued support and cooperation.

Best regards,

Hi Rick,

I hope all is well with you.

I've followed up with my Support Team, and they are asking for a sample of an outdated PPT deck and instances of labs not working from the specific courseware you're referring to. This will assist us in conducting a more thorough investigation of the issue.

You can send the information via private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. 

Hi Rick,

I hope you're doing great.

I would like to have a follow-up regarding the status of your case.

Should you need additional assistance, please provide the requested details requested via private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question. Thank you.

Best regards,

Hi Rick,

I'm reaching out for a follow-up on the status of your case. If you require further assistance, kindly share the requested details through private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question. Thank you.

Best regards,

Hi Rick,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Best regards,