how do I merge 2 mcp id?

Hello, Jay.

Welcome to Microsoft Community, here your request will always be well received.

We understand from your post, you have a duplicity of accounts so you need to Merge your MCIDs so you can have all your information under the same MCID.

At the same time, we would like to confirm if you have any scheduled Exams coming up in the next 15 days, in case you do we highly recommend you to wait for you to take the scheduled Exam. This is important data for us to know how to proceed with your case before we do the Merge of your accounts.

In order for us to be able to provide you with further assistance, we have created a Private Message for you to send us some additional information.

To access this space, please go to the link on the top right corner as shown in the image below. Once you provide this information, we will continue with the proper process.

We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within two business days.

We hope you have an excellent day,   

No I don't have a scheduled exam so that's ok. 

Hello, Jay.

We would like to thank you for the information you kindly provided. It is well appreciated.

After verifying the information you actively provided, we proceeded with the Merge needed for you to have all your information under the same account.

At the same time, we proceeded to send you the Transcript to the Email account linked to your MCID.

Regarding your inquiry about linking your account to the desired Email, the final process you will need to complete is a Migration, which is to successfully associate your MCID with your personal Email.

For this please complete the steps listed below:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar. https://mcp.microsoft.com/mcp/home/migrate

3. Access with a Microsoft account that has not been used in the MS Learn Platform, different to your email address (in your case, the desired Email address, if you do not have one, we invite you to create one Here)

4. It is possible you encounter an error message. If that happens, please click on MCP Home, as shown in the image bellow.

5. After clicking on MCP Home, you will be redirected to Your Dashboard.

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate

7. After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code using the credentials provided over Private Message.

In case you encounter any inconvenience while following these steps, please let us know; we will be more than glad to check what is happening and to assist you in the best way.

We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within two business days.

Have an amazing day,

Hello, Jay.

Regarding your query on renewing your MCT, we need further support on this matter from our MCT Team who will be able to assist with this request.

At the same time, you can rest assured that the MCT Team will take good care of your issue and a solution will be provided.

A support agent will respond within the next business day. Please stay connected while they reach out on this forum. Please let us know if you need additional support regarding your profile.

Kind regards,

Thanks. I'll also need updating my last name.

need help updating my last name too.

Hello Jay,

I have checked your MCT history and I have confirmed that the only way for you to be an MCT again is through reinstatement.

MCT Reinstatement means applying for an MCT membership outside your renewal date, which does not ask for any training validation to be uploaded.

Nothing to worry, upon checking on your transcript, you have qualifying certifications for this process.

Note that once you reinstate your MCT membership, your membership renewal date will change.

Rest assured that this will not affect your MCT anniversary as a whole (in terms of acquiring anniversary awards) as it is calculated from the time a trainer joined the MCT program, regardless of any gaps in tenure.

Also, please make sure that you are signed in using your Microsoft Certification/MCT credentials whenever you are accessing the MCT enrollment tool.

To know more about the reinstate (rejoin) process, you may refer to our MCT enrollment and renewal guide for guidance.

For assistance in updating your name, please fill out the Microsoft Certification Profile Name Change Request form and verify your identity by providing three (3) pieces of personal information that match what's on your Microsoft Certification Profile. Once this information is verified, your name will be updated in 24-48 business hours. 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. If the resolution provided did not resolve the issue, please post a new question.

Regards,​

Just waiting for my last name to be updated and I believe that's it. I still havent heard back since I've submitted a request about it.

Hello, Jay.

Please send us the Support Request Number through the private message  for us to have this prioritized.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,

all good :) you my close this now. thanks!