I am not able to request an azure Pass. I get the error-message "Only Active MCTs are allowed to get the Azure Pass vouchers."

Hi Microsoft Support,

I can´t get Azure Passes for quite a while now. In the last step, when requesting the Pass, I get the aforementioned error message. As this seems to be quite a common problem, can you please help me here?

Thank you very much,

Holger

Hello Holger,

Thank you for contacting the Microsoft Community.

I understand how crucial it is for you to get the appropriate assistance regarding the error message you encountered while requesting an Azure pass. Let me guide you on how to proceed.

 

I see that you already have an ongoing conversation with my colleague, Marlon_M23, who has informed you about successfully requesting Azure passes for other MCTs through the Azure portal.

 

Since you’re still experiencing an error, could you please capture an updated step-by-step screenshot of the Azure pass request process using the PSR Tool Marlon_M23 provided? Sharing this screenshot in your current private message thread will help Marlon_M23 review the issue more thoroughly and escalate it to higher-level support if necessary for further investigation and resolution.

 

For more personalized assistance, please continue to follow up in your existing thread with Marlon_M23. He will handle your case and keep you informed of any updates as soon as possible.

 

To keep our forums organized and avoid confusion from duplicate threads, I will mark this case as closed. If you have additional questions, please refer back to your original thread with Marlon_M23.

 

Thank you for your understanding and cooperation

 

Kind regards,

Ala_V
Forum Moderator
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Question Info


Last updated August 13, 2024 Views 18 Applies to: