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I cannot access to MSDN Subscriptions for download software - Before case i contact to Heart_12's -cannot solve problem

I have MCT

I cannot access to MSDN Subscriptions for download software -

Before case. i contact to Heart_12's -cannot solve problem

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Answer

Hi KittipholTubtimsri,

 

I received an update from our Technical Support Team that they have done necessary changes on their end. To ensure that you have now access to your MCT benefits and subscription, please use your “@hotmail.com” and password.

 

If issue persist, please attach in the private message the updated the step-by-step recorder from the time you log in until you get to the checkout page. You may click here for the instructions to use the recorder.

 

Otherwise, if this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. By selecting “Yes” after 2 business days, the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

 

Best,

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Last updated May 28, 2021 Views 67 Applies to: