Hello Tran,
Thank you for contacting the Microsoft Community.
I understand that you are unable to access the Visual Studio Subscription portal due to the 715-123150 error code. Allow me to provide additional information on how you can enter the site.
Based on the issue you are experiencing, please try the following recommendations:
1. Use the new MS Edge browser that you can download here or Google Chrome
2. Clear cache and cookies
3. Open an InPrivate or Incognito browser
4. Go to https://my.visualstudio.com
5. Sign in with your Microsoft account and password associated with your MCT profile.
If the issue persists, allow me to redirect you to Visual Studio Support who is responsible for supporting issues with VSS access. They will be creating a separate case with a different reference ID and assist you from here. You may refer to their contact details in the link below:
You may also refer to the image below:
I hope this helps.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If your inquiry was not fully resolved, please post a new question.
Regards,
