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LDM Download

Hi,

I encountered some issues regarding downloading Virtual Machines and always getting this error:

I've tried uninstalling the LDM tool and clearing my cookies but still no luck

Answer
Answer

Hello Charles LouisLumibao,

In accessing the Learning Download Center (LDC) Site, we highly recommend using the Edge browser to avoid the likelihood of  encountering the specified error in downloading courses using the LDM tool.

If you are still experiencing the same error in using an Edge browser, please try to uninstall the LDM tool from the Control Panel of the your PC/computer, then clear the cache and cookies to delete all saved files. Then re-install the updated LDM through the link provided on the LDC site.

Please indicate Yes if this resolves your problem, to benefit other learners and take our short survey once you see it, to let us know about your support experience.

All the best,

Mark_Babes03
Forum Moderator
Support Period: Monday-Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours (5:30 am-5:30pm Pacific Time)

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Question Info

Last updated March 31, 2024 Views 1,399 Applies to: