Learning Download Center: MCT Download Center

I have held the MCT title for over 10 years and actively use my account. However, I have been unable to access the Download Center for the past 2 months. Could you assist me with this issue?

You should read the sticky post on this forum

Ongoing Learning Download Center Issues - Training, Certification, and Program Support

and read the posts on the MCT Lounge including

Current Courseware Downloading Process | Microsoft Community Hub

or attend one of the monthly MCT meetings where this has been discussed

MCT Community Lead

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Hi V KADIR,

Thank you for contacting the Microsoft Community.

I understand how crucial it is for you to access one of your benefits as an active MCT member. This benefit is a significant part of your membership, and I'm here to assist you. Let's collaborate to address your concern.

Given the situation that you have, kindly respond to the private message I have initiated along with your information so I can further check the status of your MCT membership.

@Julian is correct. This is to inform you that based on the recent update that the Microsoft Learning Download Center (LDC) availability and functionality are requiring these systems to be retired and replaced. That is the reason why you can't access the platform.

The OneDrive interim solution will serve as the courseware distribution tool until the replacement courseware distribution system is launched. Please be advised that when accessing the MCT lounge, you need to use your email address associated to your MCT account.

Important note that the OneDrive link cannot be shared on social media or with those who do not hold MCT status. 

To stay informed about the latest updates, I encourage you to regularly check the new articles posted on our MCT Program Announcements blog.

These articles will provide you with the most up-to-date information regarding the system replacement process, including important dates and other relevant details.

@Julian, I appreciate your valuable information provided.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Regards,

Marlon_M23
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except Public Holidays)
Estimated Response Time – within 1 Business day

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Hi V KADIR,

Our primary objective is to address your concern promptly. To ensure we provide the best possible assistance, could you please let us know if you require any further help in accessing the OneDrive interim solution? If yes, kindly respond to the private message I have initiated along with your information.

Otherwise, if this solves your problem, please indicate "Yes" to the question, and the thread will automatically be closed and locked. In the event we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Marlon_M23
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except Public Holidays)
Estimated Response Time – within 1 Business day

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Hi V KADIR,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.


Regards,

Marlon_M23
Microsoft Community Support
Support Hours – 5:30am-5:30pm PST Monday to Friday (Except Public Holidays)
Estimated Response Time – within 1 Business day

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Last updated January 8, 2025 Views 32 Applies to: