MCT Download Center

Hello fabio landi,

The LDM tool is temporarily disabled and as a workaround, please use browser download instead by following the steps below:

1. Clear browser cookies and cache or open browser in In Private mode
2. Login to https://learningdownloadcenter.microsoft.com
3. Select the course and add to download queue
4. Click on "Download Queue" link
5. You will see the following message: "There is a new tool to track and manage downloads form the Learning Download Center.  Please click on Continue button below to continue with this desktop app.  If you choose to click the Cancel buttin, you can proceed with the standard Browser download experience”.
6. Click on Cancel button
7. Click on the download icon for the course that needs to be downloaded
8. The files will be downloaded in browser mode.

NOTE: If you do not receive the dialogue box referenced above, try the following before walking through the instructions again.

1.    Use a different browser, or...

2.    Uninstall the Learning Download Manager using the Control Panel, or...

3.    Use a different computer that does not have the LDM installed

Let us know if you have any further questions.

If this solves your problem, please indicate “Yes” to the question below, so that other learners can benefit, and please take our short survey to let us know if your support experience has been great or how we can improve.

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and locked.

Best regards,