Microsoft Learning Download Center , downloading error

Hi aminayasser,

Thank you for contacting the Microsoft Community.

I can see that there is an error when trying to download from LDC.

I appreciate that you have already attempted to reinstall the LDM tool as this is part of the basic troubleshooting steps. Please check and make sure that your LDM now shows version 1.0.5. If this is not yet the version showing, please uninstall the program completely then install the updated version by following the steps on the link below:

Learning Download Center (LDC) troubleshooting and alternative - Training, Certification, and Program Support (microsoft.com)

If you already have the latest version, you may also try the following steps below:

1.) Open your browser then press the F12 Function key.

2.) Once you see a Developer Tool window popping up on the screen.

If the same error shows, please send us a PSR/Problem Screen Recorder showing screenshots from the moment you signed in to your account until you reach the error message. I have initiated a private message where you can upload your PSR along with the requested information to confirm your account. Please go to your messages by accessing the link below:

Private Messages - Microsoft Community

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best regards,