Not able to attend Exam how to reschedule Exam

Hi Kohinoor,

It is possible that this will be tagged as “no show” since you were not able to attend the exam and will no longer show in the dashboard.

If this was scheduled through PearsonVue, under "Exam Provider," select "PearsonVue." From the PearsonVue dashboard, there's also two options, either to cancel or reschedule.

Meanwhile, I would recommend to contact the testing center for assistance in rescheduling the exam.

PearsonVue support:

Contact: 855-542-6924, +1-952-905-7472 (toll)

https://home.pearsonvue.com/microsoft/contact

For PSI, you may create a ticket from this link. For immediate response from PSI Candidate Care telephone numbers please contact:

US/Canada (toll free): 855.340.3887  

US/Toll number for International Callers: 858.875.3686

Certiport: https://certiport.pearsonvue.com/Contact-Us.aspx

For reference, you may check our Exam reschedule and cancellation policy.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Regards,