The requested service is unavailable Microsoft Learning Download Center

Hello,

I am trying to access learningdownlod center and finging the below mentioned error.

The requested service is unavailable, please refresh the page or try after some time or contact Customer Service and provide them with error code 5006 to identify this error.

Did the restart of Laptop, Refresh the Page, clear the cookies et,


Please suggest.


Best Regards

Kamal

MCT Community Lead

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Hello Kamal,

Thank you for contacting the Microsoft Community.

I know how important it is for you to be able to access the course materials from the Learning Download Center. Please be assured that I'm here to assist you with this current situation.

Just a heads-up: The Microsoft Learning Download Center will be retired by October. Since Microsoft is now moving to a new system, MCTs should stop using the old Learning Download Center. This also explains the access issue you encountered logging into the Learning Download Center. For now, we’ll use the interim OneDrive to distribute updated courseware until the new system is up and running. Please see this post for more information.

You can find the OneDrive link within the gated MCT Lounge - Current Courseware Downloading Process, and it's also included in your MCT Non-Disclosure Agreement. Please ensure that your access request has been granted before you can access the MCT Lounge. You can follow the instruction available on the https://aka.ms/requestmctaccess to request access or visit this sticky post.

I appreciate your patience during this transition. If you have any questions or need further assistance, feel free to reach out. I’m here to help! @Julian, thank you for sharing helpful links!

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.


Kind regards,

Ala_V12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hello Kamal,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once this has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

Ala_V12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated October 8, 2024 Views 36 Applies to: