The requested service is unavailable, please refresh the page or try after some time or contact Customer Service and provide them with error code 5006 to identify this error.

When trying to login to Microsoft MCT learning download center: it came back with below error:

" The requested service is unavailable, please refresh the page or try after some time or contact Customer Service and provide them with error code 5006 to identify this error."



Microsoft Learning Download Center : Error Page

MCT Community Lead

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Samuel,

Thank you for contacting the Microsoft Community.

Experiencing an error, especially when you're eager to access learning materials, can be concerning. Let me do my part and provide assistance for this to be addressed, ensuring you can fully benefit from the MCT program.

I want to inform you that, recent changes to Microsoft compliance and security requirements have affected the Learning Download Center’s functionality, necessitating an immediate replacement. The error message you're experiencing is because the Microsoft Learning Download Center has been retired, a process that began last September and continued through October.

To guarantee that MCTs maintain uninterrupted access to Microsoft Courseware during the LDC replacement, the Publication Team has transferred all courseware to the interim OneDrive solution. To make it more convenient for you, please refer to the response I have left in the private message I initiated.

The OneDrive interim solution will serve as the courseware distribution tool until the replacement courseware distribution system is launched. Having said this, we recommend staying tuned to new articles posted on our MCT Program Announcements blog about updates on this system replacements process and important dates. 

We greatly appreciate your ongoing patience and cooperation as we work through these system issues impacting our MCT community. If you need further assistance, please let me know, and I’ll be happy to help in any way I can.

@Julian, we appreciate your insights.


Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Read featured post.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Samuel,

I would like to have a follow-up regarding the status of your case, as we are committed to ensuring that your issue is addressed promptly. Please let me know if additional assistance is needed so I can be of help in the best way possible.

Your satisfaction is our priority, and we're here to ensure you have a positive experience.

@Ola, we value your insights.


I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue,
please post a new question. Thank you.

 

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Samuel,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question

Kind regards,

Ala_V12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated October 8, 2024 Views 59 Applies to: