Microsoft FTE Discount

Hello,

I am a FTE for Microsoft but I am not receiving any discount on the MCT registration.

Thank you,

Michael

Hi Michael,

In order for your Microsoft Employee (FTE) discount to appear, make sure that you have chosen the same under the Employer type on the MCT Enrollment tool. You need to enter your domain and Microsoft alias, then select Email Code. A one-time passcode will be sent to your Microsoft email account within a few minutes.

Note that you will have 120 days to use this code before you must request a new one.

After you have enter the code, select Submit.

More of this information can be found at MCT enrollment and renewal guide.

In the event that discount is still not reflecting, please provide the requested information on the initiated private message to help locate and verify your account.

You may click the image below or use it as a reference –

 

Along with the requested information please send us a PSR from the time you log in until the checkout page. This will help our Support Team to investigate the case.  

You may click here for the instructions to use the recorder.

Otherwise, if this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

Please confirm by selecting “Yes” after 2 business days, otherwise the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. If your concerns were not fully resolved, please post a new question so that we may proceed in assisting you.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Michael,

I appreciate the details you provided through the private message.

However, for us to further check on this, please provide a PSR while you are trying to register as an MCT, starting from the login page until you reach the check out page.

You may click here for the instructions to use the recorder.

Hope to hear from you soon.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Michael,

In order for us to continue in providing assistance, please provide the requested PSR.

In case we don’t get any response in the next 2 business days, we’ll proceed in closing and locking the case.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hello MIchael,

We are eager to assist you, but due to no response we are unable to check on this.

If we don’t get any response by the next business day, the case will be automatically closed and locked.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Sorry this didn't help.

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Hi Michael,

Since we did not hear anything from you, as per the process, I will be closing and locking this thread now. Please be aware that after the case was locked, we won’t be able to respond even on your private messages.

We still care about you and we want to hear more information from you. Once you have more time, please don't hesitate to post a new question so that we can continue assisting you.

Best regards,

KimYuri_29
Forum Engineer
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Thanks for your feedback.

 
 

Question Info


Last updated January 10, 2020 Views 358 Applies to: