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AADSTS50020有關問題

AADSTS50020: User account '***********' from identity provider 'live.com' does not exist in tenant 'Myday Cloud' and cannot access the application 'fc9b0a6f-b94d-4489-9e62-dfacfe6a6eb0'(myday) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

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Request Id: 449330c4-2ef0-4b6f-9cb8-633c37d81000
Correlation Id: 9a2f9248-50df-4c01-a0df-d3f23e6384b7
Timestamp: 2021-02-23T13:33:21Z
Message: AADSTS50020: User account '*********' from identity provider 'live.com' does not exist in tenant 'Myday Cloud' and cannot access the application 'fc9b0a6f-b94d-4489-9e62-dfacfe6a6eb0'(myday) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
進階診斷: 停用

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以上問題如何解決

Hi haddyyeung,

Thank you for contacting Microsoft Certification Online Support, I am glad to assist you,

 

I understand that, you unable to view your schedule exam appointment .

 

We suggest you may try to clear cache, and use IE inPrivate browser and try to access your Learning dashboard again.

 

If the issue still persist, please provide us your personal information for further investigation.

 

To proceed, please respond to the private message I have initiated asking for your account information to locate and verify your profile. To view your private message, refer to the screenshot below:

Please feel free to contact us should you require further assistance.

 

Thank you for your continued support towards Microsoft products and services.

Best regards,

Carina

Microsoft Certification Online Support

Working: 09:00-18:00 / Monday to Friday (Except Public Holiday)

If this resolves your issue, please indicate  "Yes" confirmation and then close the case

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上次更新 2021/08/17 檢視 223 適用對象：