Ask a new question

100% discount voucher does not apply to Pearson Checkout

Hi,

I am trying to claim this discount for SC-200 exam I have available on my Certification profile.

When I press claim, It says claimed but It doesn't reflects on the checkout screen on Pearson website.

I have cleared cache , tried incognito and different browsers including Edge but still the same result.

Answer
Answer

Hello Faz,

Thank you for your response via private message.

Using the PSR, we have found out that there is special character under your address. With this, we already updated the details in our system along with your phone number.

In this case, please try again to apply the discount.

If it's same issue, please send us an updated PSR and kindly attach it via private message.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Georgina
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated July 5, 2021 Views 179 Applies to: