Attended the Microsoft Virtual Training Days AZ-900 event but haven't received free voucher

Hi!

I attended the Microsoft Virtual Training Days for AZ-900 at the 10th and 11th of May and was under the impression that I would receive a free voucher after attending this event, as stated in the 'EN-WBNR-SlideDeck-MicrosoftAzureVirtualTrainingDay' document I have received (screenshot below).

However, I still haven't had any mail on how to redeem this discount. What do I have to do?

Thanks in advance, Isabelle

***Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy***

Hello Isabelle,

Thank you for contacting the Microsoft Community.

Allow me to provide information regarding with the MVTD voucher.

With the screen shot that you provided, I will have this forwarded to our Support Team so that they can have it validated since MVTD discount offer has already been discontinued last March 28, 2023, and the recently concluded events and upcoming schedules for the trainings no longer include vouchers.

Rest assured that I will diligently monitor to provide you with the update as soon as this is received. 

Please expect an update between 3 - 5 business days or as soon after the information is received. 

We greatly appreciate your cooperation and patience. 


Regards,  

Cath_T09
Forum Moderator
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Hi Cath,

Thank you. I can also provide the entire PDF if necessary.

I look forward to hearing from you,

Isabelle

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Hello Isabelle,

I hope you are doing well.

I have this forwarded to our Support Team and currently under investigation For your reference, I provided you the case ID to the private message. Rest assured that I will diligently monitor to provide you with the update as soon as this is received. 

Please expect an update between 3 - 5 business days or as soon after the information is received. 

We greatly appreciate your patience.

Regards, 

Cath_T09
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hello Isabelle,

Thank you for your patience throughout the process.

This is a follow-up about your case for the missed exam that you want to reschedule. 

Great news! I have received an update from our Support team and provided the resolution, kindly check the private message for details

Let me know if further assistance is needed.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question.  

Regards, 

Cath_T09
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Isabelle,,

You're most welcome.

If you require additional assistance, feel free to let us know.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question.  

Best Regards,

Cath_T09
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hello Isabelle,

Since we have not received any response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Regards, 

Cath_T09
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated June 13, 2023 Views 77 Applies to: